Custom Domain not working

It’s been more than 24 hours and Qliker says the DNS for my custom domain isn’t pointed at Qliker yet.

Here’s a screen shot of what I did in my namecheap account.

The main domain is pointed to tracking links, and the ‘rotate’ is pointed to the rotator.

What am I doing wrong?!

Hi @fostejam,

If you want to point a main domain to in value add ( and for host add dot (.) , for rotator you need to create a subdomain and point to

Slavko Belic

Didn’t I create the subdomain in the image above for the rotator?

If I go to ‘’ right now, it takes me to your 404 page:

So to some extent, it knows to redirect to you.

What needs to be changed to make this work properly?

added the (dot) like you suggested. Didn’t help ;(

For main domain you need to add only dot (.) not (www.). After that, you need to add these two domains in and validate. Then you need to create new link/rotator with your domain/subdomain. Also, check our YouTube channel for more details